FAQs

Q: What payroll systems does TimeTrak integrate with?

TimeTrak integrates with QuickBooks, ADP, Paychex, and other major payroll platforms. Standard export formats are also available for other systems.

Q: Does the time clock work if the WiFi goes down?

Yes. Punches are stored locally on the device if the network connection is temporarily unavailable. Once connectivity is restored, the data uploads automatically to your dashboard.

Q: What happens if an employee loses their badge?

Lost badges are deactivated in the software immediately. The employee cannot punch in with a deactivated badge. A replacement badge is then issued and assigned to that employee in the system.

Q: Can employees use existing ID badges?

In many cases, yes. If your employees already carry 125kHz or HID proximity badges, those may be compatible with TimeTrak's RFID badge reader. Contact us to confirm compatibility before purchasing.

Q: What is the difference between a swipe card time clock and an RFID time clock?

A traditional swipe card time clock reads a magnetic stripe on the back of a card, similar to a credit card reader. An RFID time clock reads a proximity badge wirelessly when held near the reader. RFID is faster, requires no physical contact, and has no moving parts to wear out.

Q: What is a card swipe time clock?

A card swipe time clock is a hardware device that identifies employees using a badge or card to record clock-in and clock-out times. Modern card reader time clocks typically use RFID proximity technology, where the employee taps a badge near the reader rather than physically swiping it.

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